Terms of service

HEALINGGEMS.CO.IN — Terms of Service

Effective Date: 17 September 2025
Brand: HEALINGGEMS / HEALINGGEMS.CO.IN

1. Acceptance of Terms

By accessing or using our website www.healinggems.co.in (“Site”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please discontinue use of the Site immediately.

2. Eligibility

  • You must be at least 18 years old to purchase products from our Site.

  • By placing an order, you confirm that the information provided is accurate and complete.

3. Products & Services

  • We sell healing crystals, gemstone jewelry, and related spiritual/wellness products.

  • All product descriptions, images, and pricing are subject to change at any time without prior notice.

  • Colors and natural variations may differ slightly due to lighting and the natural uniqueness of gemstones.

4. Pricing & Payments

  • All prices are listed in INR (₹) unless specified otherwise.

  • We accept payments through secure gateways including credit/debit cards, UPI, net banking, wallets, and COD (if available).

  • HEALINGGEMS reserves the right to refuse or cancel any order in case of pricing errors, stock unavailability, or fraudulent transactions.

5. Shipping & Delivery

  • Orders are processed within 1–3 business days.

  • Standard delivery within India typically takes 3–7 business days depending on location.

  • International orders may take longer and may be subject to customs duties and taxes (payable by customer).

  • Delivery timelines are estimated and not guaranteed.

6. Returns, Refunds & Cancellations

  • Our Return & Refund Policy (available separately on our website) applies to all purchases.

  • Orders can be canceled before shipment. Once shipped, cancellation is treated as a return under our policy.

7. Intellectual Property

  • All content on this Site including images, designs, product descriptions, logos, graphics, and text are the property of HEALINGGEMS.

  • You may not reproduce, distribute, or exploit our content without prior written permission.

8. User Conduct

You agree NOT to:

  • Use our products for unlawful purposes.

  • Resell our products without authorization.

  • Upload viruses, spam, or malicious code.

  • Misuse the Site or interfere with its security.

9. Disclaimer of Warranties

  • Our products are natural healing and wellness tools, not substitutes for professional medical, legal, or financial advice.

  • HEALINGGEMS makes no guarantees regarding specific outcomes (health, wealth, success, etc.) from the use of our products.

  • All items are provided “as is” without any express or implied warranties.

10. Limitation of Liability

HEALINGGEMS, its owners, employees, and affiliates shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.

11. Indemnification

You agree to indemnify and hold harmless HEALINGGEMS from any claims, losses, damages, liabilities, or expenses arising out of your use of the Site or violation of these Terms.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of such external sites.

13. Termination

HEALINGGEMS reserves the right to suspend or terminate your access to the Site for violation of these Terms or unlawful behavior.

14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat, India.

15. Changes to Terms

We may update these Terms of Service at any time. The latest version will always be posted on our website with the effective date. Continued use of the Site after changes indicates acceptance of the new Terms.